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North Star Nannies LLC

P.O. Box 6345
Arlington, VA

Category: Nanny Agencies

Overall Rating:

4.0****

 

(based on 6 reviews)

Cost:

****

Professionalism:

***~

Experience:

***~

Friendliness:

***~

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Reviews

North Star Nannies LLC
5.0

Cost: *****

Professionalism: *****

Experience: *****

Friendliness: *****

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Jennifer, Arlington, VA - 04/28/2014

My husband and I stumbled on North Star Nannies about 2 years ago, when they had moved into an office location near our home. I am quite surprised to see any negative reviews on here, so I would like to submit our experience. From, the beginning, Katie was fantastic to work with. She was timely, professional, and most importantly, we felt as though she personally looked after us. We had never employed a nanny prior to using the service, but both she and Sara come out to meet us at our house and gently walked us through all that we needed to expect in order to find the right person for our family. We felt comfortable enough to say what did or didn't work for our family, and both Katie and Sara worked to make sure that the candidates they sent were what we needed, rather than just a nanny available at that time. We have since referred at least 3 friends to the agency, and will continue to use the babysitting service. Best of luck gals!

North Star Nannies LLC
1.5

Cost: ***

Professionalism: *

Experience: *

Friendliness: *

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Lucy, Alexandria va - 11/06/2013

I found the owner very unprofessional. One person she interviewed and sent me isn't even legal to work. She is an ex au pair on a student visa.

She made comments to me when asking questions that I found unprofessional.

The fact they say the have 30 years of combined experience is a joke. It's just like when you interview a 19 year old for a nanny position and they say they have 6 years of experience because they babysat at 13.

Find a better service. She basically has copied everything from Metro Nannies site and just made herself cheaper.

North Star Nannies LLC
2.0

Cost: ****

Professionalism: *

Experience: *

Friendliness: *

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Colette, Arlington, VA - 05/07/2013

I can honestly say that I am shocked to see such good reviews of this agency. I feel like they took my money and ran. After seeking information about them from a local listserv, I have found that many other families had a similar experience to mine. The major complaint, other than taking my money for services not-rendered, was total lack on communication from the start. I paid a deposit to secure their services to find a nanny for me one day per week and the first I heard from them was two weeks later in response to an email I sent asking where things stood. They sent one person (after saying they would send four) for me to interview and though I am sure she is a lovely person, she was very reserved, not child-friendly and did not even introduce herself when I opened the door. I communicated to the agency that she was not a good fit for our family and though again got the promise of more interviews to come, I got only radio silence. And this was into week four. I am sharing because I don't want other families to find themselves in a similar situation when finding childcare is already difficult and stressful enough.

North Star Nannies LLC
5.0

Cost: *****

Professionalism: *****

Experience: *****

Friendliness: *****

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Christie R. , Falls Church, VA - 04/26/2012

I'm a nanny, and I have worked with at least 3 agencies over the years. I was placed in under a week, and I know the family I work with loves me just as much as I love them. New agency, and a bit smaller than most, but I felt like a friend.

North Star Nannies LLC
5.0

Cost: *****

Professionalism: *****

Experience: *****

Friendliness: *****

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Jamie Z. , Arlington, VA - 04/20/2012

We LOVE working with North Star Nannies! Katie is beyond question the most attentive and caring person in the business! She knew the type of nanny we needed for our family of 5 better than we did.

I believe they are also the cheapest in the area.

North Star Nannies LLC
4.0

Cost: **

Professionalism: *****

Experience: *****

Friendliness: *****

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Ashley J., Arlington,VA - 02/09/2012

North Star Nannies is a breath of fresh air in a city full of agencies. Katie takes the time to get to know your family, and she is amazing at helping you through the process. As a first time mother to twins, she sent us the best candidates for OUR family. Our girls LOVE our nanny, and we LOVE North Star Nannies!

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