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Nannies From The Heart

1300 West Lynn
Austin, TX

Phone: 512-302-1998
Website: Nannies From The Hearthttp://www.nanniesfromtheheart.com/nan_aboutContact.asp

Gold
Member
Goldmedal
Category: Nanny Agencies

Overall Rating:

3.5***~

 

(based on 6 reviews)

Cost:

****

Professionalism:

***~

Experience:

***~

Friendliness:

***~

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Reviews

Nannies From The Heart
2.0

Cost: *****

Professionalism: *

Experience: *

Friendliness: *

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Jennifer F, Austin TX - 05/03/2016

When we called they were rude to me as well. Who knows what's going on over there. Actually no one answered at the main number listed, so my husband called the emergency number where a older lady answered and finally was able to answer our questions. But mind you this was AFTER 9 days of trying and not being called back. We went with another local agency, Nanniesofaustin.com and they got us a nanny in 2 weeks. Not to mention they are higher end on the rate scale and have catered to Sandra Bullock and some other high profile names in the city. Sometimes you get what you pay for. We are happy now.

Nannies From The Heart
4.5

Cost: ***

Professionalism: *****

Experience: *****

Friendliness: *****

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Brisbane, Australia - 07/16/2010

We came all the way from Australia and had to line up a nanny before arriving in Austin. Nannies did a great job in handling the long-distance process, and we couldn't be more pleased with their service. The nanny we ended up with is now part of our family and we love her!

Nannies From The Heart
4.5

Cost: *****

Professionalism: *****

Experience: ***

Friendliness: *****

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Leah, Austin, TX - 06/16/2010

I planned a move from Houston and everything was fine. They just required an in person interview, which I can respect as necessary, and did when I got there but filled out paperwork first. And there's no cost to the nanny, other than fingerprinting, so I'm not sure what the other nanny was referencing.

Nannies From The Heart
5.0

Cost: ****

Professionalism: *****

Experience: *****

Friendliness: *****

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Lonnie, Texas - 05/27/2009

As a stranger in a strange town I was a bit overwhelmed with the idea of finding a nanny for our infant girl and toddler boy. Back in San Franciscy we had the fortune of finding a nanny from a friend, but here, we didn't have that option. I had a couple of people here recommend a Web site and then the two agencies in town. Ended up going with this one, and I'm glad I did.

I was a bit apprehensive going to any kind of "agency," and the experience started off a bit like you'd expect with an "agency" with applications to fill out and such. But from there on it was ideal and comforting. The owner met with me personally at my home, had my dog jump all over her, played with my two little ones and still was able to guide me through a step-by-step process that was smooth and assuring.

After a handful of interviews, all with highly qualified candidates, we chose our new nanny, who is amazing in every way. I got a much warmer feeling with the women running this business than I did looking at other options. I hope my luck holds and my nanny stays with us for until school days starts, but if not, I have the comfort of knowing I can go back to Nannies From The Heart. Thanks!

Nannies From The Heart
1.0

Cost: *

Professionalism: *

Experience: *

Friendliness: *

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ES, DALLAS, TX - 05/20/2009

They were extremely rude to me as i am moving from Dallas to Austin...They would not even help me because i am not living in Austin!! So, How can I Move there with no job!! Thats ok I went somewhere else and they were extremely helpful so i guess that they will getting the money NOT NANNIES FROM THE HEART!!!

1 comment | Reply

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NH Austin, Austin, TX - 09/23/2011

ES: As the business owner, I want to assure you that there is no intent to be rude. We just require--most of the time--in person interviews and will always be happy to meet with nannies once they arrive in town, or if they make the 3-hour trip from Dallas, etc. With new technology, we may consider something remote, but we place great importance on one-on-one interaction with potential nannies. Also, I'm not sure what you are referring to when you say another agency would be "getting the money." We never, ever, charge are nannies any fees for being with our agency. All fees are paid by the clients seeking nannies.

Nannies From The Heart
5.0

Cost: *****

Professionalism: *****

Experience: *****

Friendliness: *****

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Brenda, Austin, TX - 05/20/2009

've used them for sitting services and to find a nanny for 4 months on a temporary basis. I think the person above has the wrong agency. The fees she notes aren't even right. My experience was extremely positive and EVERY nanny I've been sent has been qualified. Some more than others, but I've always found amazing help. Not help, really, but loving members of our family to watch our children. I would be lot without this service.